REGISTRATION OPEN CTAA’s Passenger Assistance Safety and Sensitivity (PASS) driver certification program ensures that community transportation drivers have current expertise in passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. The PASS program is designed as a two-day Train-the-Trainer workshop to certify trainers who can then train drivers.
Some of the advantages of offering the PASS certification program is the ability to reduce organizational liability; comprehensive, up-to-date training on the assistance drivers should be providing to passengers with special needs; intensive emergency situation training; certification oversight provided by national leaders in the community transportation field; and updates for all participants on relevant regulatory changes. This class will be based on the updated PASS 8.0 standard with new sections on child car seats and human trafficking awareness, as well as comprehensive revisions to the prior content.
Note: This two-day workshop is intended to provide new (initial) certification to any transit staff in the trainer role.
Day 1 - Monday, October 12, 2026 (9 am - 4:30 pm)
Day 2 - Tuesday, October 13, 2026 (9 am -2:00 pm)
Please note:
The training workshop will be held at the Courtyard Marriott, Mt. Pleasant
Breakfast and Lunch will be provided both days of the workshop, but participants are responsible for dinners.
Please note that your lodging arrangements must be made separately, but a hotel room block is available at the Courtyard Mt. Pleasant for $98.00 per night. Last Day to Book: September 25, 2026
Reserve your room for the PASS Train the Trainer Workshop
Free to Michigan transit agency staff through the Rural Transit Assistance Program (RTAP).
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