This Request for Proposal (RFP) is issued by the Twin Cities Area Transportation Authority (hereinafter referred to as “TCATA”). The purpose of this Request for Proposal (RFP) is soliciting proposals to provide Turnkey Transit Management Services from a qualified, experienced, and innovative Firm(s) interested in partnering with TCATA to provide a more responsive, data-driven, and technology enabled transit system.

TCATA considers this RFP’s definition of success to be securing a transit management partner who will enhance the customer experience across TCATA’s network and the larger urbanized service area by:

1. Optimizing service based on data-driven needs

2. Implementing modern interconnected technology across all operations.

3. Providing safe and reliable service for at least 3 year minimum with the option of 2 (1)year renewals.

Proposers have the option of submitting as, but not limited to, a management company or any combination of Firms or Partnerships to provide Turnkey Transit Management Services.

TCATA is open to all proposals and solutions that could be presented by proposing firms. These could include an “as is” approach to maintaining the current route design and operations of both the fixed-route and paratransit systems, a complete implementation for pivoting the transit system to a different method of operations of the transit system, or a proposed phased-in approach to modifying the current system with a hybrid mix of elements of the existing system and new services.

The RFP process will conclude with negotiation of a management contract with a qualified Firm(s) for Transit Management Services.